Frequently asked questions
You care so much about your child, and trying anything new can be scary, so we've gathered some answers to important questions asked by other Friendi users.
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You care so much about your child, and trying anything new can be scary, so we've gathered some answers to important questions asked by other Friendi users.
FLAG, BLOCK AND IGNORE
If for any reason you do have a concern regarding the integrity of another user, post or comment, please flag their info by clicking on the three circles “…”. Flagged content will be removed if deemed to be fake or inappropriate.
I am sorry you are not seeing many matches near you yet, we are improving Friendi every day so I am hopeful that more matches will join soon 
thank you for your patience.
Currently, the app only supports a single child profile. We are working hard on an update which will allow parents to add multiple children but it is not ready yet. Updates will be showcased within the Friendi feed.
We are working hard to improve the stability and consistency of Friendi every day. One suggestion that has helped some users is to close the app and re-open it. Please see below for instructions on how to do this:
1. Double-click the Home button to see your most recently used apps.
2. Swipe right or left to find the Friendi app.
3. Swipe up on the app’s preview to close the app.
4. Re-open the app.
Considering that the best matches are based not just on interests but age too, please make sure that your child’s profile information is correct. To do this, please follow the instructions below:
1. Press the “Me” icon at the bottom right of the app.
2. Press the pencil icon and then press the Child Info section marked by an “i” icon.
3. Press the date next to “DOB.” Change the birth-date and press “Done.”
4. Press “Save” at the top right corner.
Happy matching!
Great! you found a match. You can proceed by clicking on the button that says “Message (Parents Name)”. This will bring you to Friendi’s safe and secure, built in messenger. some tips to start the conversation are to introduce yourself. Also, you may want to take a look at our sample questions pop up to help you get started.
We encourage guardian to meet each other in a public place for the initial get together. some possible places may include:
A bit about your children and ways to further facilitate friendship
Let us know what didn’t go well and we will incorporate your feedback into updates with our matching algorithm.
